Pritvi Mart

Refund and Cancellation Policy:

Cancellation Policy:

To cancel an order, customers should contact our customer service team via email or phone as soon as possible. If the order has already been shipped, the customer will need to follow our return policy.

Return Policy:

If for any reason you are not satisfied with your purchase, you may return the item within 14 days of receipt for a full refund, minus shipping and handling charges. To initiate a return, please contact our customer service team. The item must be returned in their original packaging and in the same condition as they were received. Once the returned item have been received and inspected, we will issue a refund to the original payment method within 5-7 business days.

Damaged or Defective Items:

If your item arrives damaged or defective, please contact our customer service team within 7 days of receipt to arrange for a replacement or refund.

Refund Policy:

Refunds will be issued to the original payment method used at the time of purchase. Refunds may take 5-7 business days to appear in your account depending on your bank's processing time.

Non-Refundable Items:

Certain items may be non-refundable

Policy Changes:

Our refund and cancellation policy may be subject to change without prior notice. Any changes to the policy will be reflected on our website.

If you have any questions or concerns regarding our refund and cancellation policy, please contact us.


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